Q: What are iBitz™ and how do they work?
A: iBitz™ by GeoPalz® are wireless activity trackers that use Bluetooth Low Energy (BLE) to sync your iBitz™ device to your iOS wireless smartphone, tablet or iPod.
Q: Which devices can be used to sync the iBitz™ device
A: iBitz™ currently syncs with the following types of devices:
- iPhone 4S
- iPhone 5
- iPhone 5S
- iPhone 5C
- iPad 4
- iPad Mini
- iPod touch (5th Gen)
Q: How do I see my steps?
A: Simply open up the iBitz™ application on your smartphone or bluetooth device, and press the sync button on the center. You will see on the top of your iBitz™ a flashing green light when the information has been transmitted successfully. Then click on the home button and scroll through the wheel to see steps, calories burned, distance, view your weight (added manually) and BMI. Tilt your smart phone or tablet horizontally and view your data in a bar graph. You can see it by day, week, month or year by steps, calories, distance and weight (if you've manually made any changes).
Q: How do I add users to my account?
A: It's easy to add your family to your account, simply click the users icon at the bottom of your app and then click on the plus sign at the top and follow the instructions.
Q: What is Bluetooth Low Energy?
A: Bluetooth Low Energy (also called Bluetooth v4.0) is the most recent version of Bluetooth wireless technology. It includes a low energy feature that is the basis for Bluetooth Smart devices. More Info.
Q: How long does the iBitz store my data?
A: The iBitz can store your data for up to 30 days without syncing the device.
Q: Why isn't my iBitz syncing?
A: We're collecting minute-by-minute data, so if you haven't synced for a few days it will take a few minutes. Make sure your iBitz is awake before and during the syncing process (by shaking).